Story perspectives
CFPB Dismisses Zelle Fraud Lawsuit, Shuts Down Consumer Relief
3/4/2025
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Story summary
- The CFPB has dropped its lawsuit against Zelle operator Early Warning Services and major banks: JPMorgan Chase, Bank of America, and Wells Fargo.
- The lawsuit claimed inadequate fraud investigation and victim reimbursement.
- Since 2017, customers have lost over $870 million using Zelle.
- The dismissal blocks future consumer relief claims.
- Zelle has surpassed $1 trillion in peer-to-peer transaction volume.
