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Vodafone Resolves Major Broadband Outage Affecting 800 Users

3/13/2025

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Summary

Story summary

Vodafone faced significant broadband disruptions on March 12, impacting over 800 customers across the UK. Users reported frustrating slow speeds and complete outages, stemming from a configuration error with partner CityFibre. The issue, which began at 7:45 AM, was swiftly resolved by 9:30 AM, with Vodafone expressing sincere apologies for the disruption.

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Story summary

Vodafone faced significant broadband disruptions on March 12, impacting over 800 customers across the UK. Users reported frustrating slow speeds and complete outages, stemming from a configuration error with partner CityFibre. The issue, which began at 7:45 AM, was swiftly resolved by 9:30 AM, with Vodafone expressing sincere apologies for the disruption.