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Samsung Soundbar Firmware Update Leaves Users Frustrated

3/15/2025

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Summary

Story summary

Samsung's HW-Q990D soundbar is in hot water after a problematic firmware update left many devices unresponsive. Frustrated customers worldwide are experiencing freezing issues on the TV eARC input and are unable to access the SmartThings app. As users await a fix, some may have to send their soundbars in for repairs.

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Story summary

Samsung's HW-Q990D soundbar is in hot water after a problematic firmware update left many devices unresponsive. Frustrated customers worldwide are experiencing freezing issues on the TV eARC input and are unable to access the SmartThings app. As users await a fix, some may have to send their soundbars in for repairs.