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Metro Bank Slashes Loan Processing Times by 80% with AI

3/17/2025

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Summary

Story summary

Metro Bank has unveiled an innovative AI tool powered by Covecta, revolutionizing its corporate and commercial credit operations. By automating intricate tasks in the loan process, the bank slashes completion times by an impressive 60-80%. This leap in technology not only enhances customer service but also fuels the bank's growth ambitions, building on its earlier collaboration with Infosys for digital transformation.

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Story summary

Metro Bank has unveiled an innovative AI tool powered by Covecta, revolutionizing its corporate and commercial credit operations. By automating intricate tasks in the loan process, the bank slashes completion times by an impressive 60-80%. This leap in technology not only enhances customer service but also fuels the bank's growth ambitions, building on its earlier collaboration with Infosys for digital transformation.