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70 Million Left in Chaos as SSA Website Crashes

4/8/2025

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Summary

Story summary

The Social Security Administration's website has been plagued by crashes, leaving 70 million beneficiaries in the lurch. The chaos follows anti-fraud upgrades by the Department of Government Efficiency that couldn't cope with the surge in users. Critics, including former SSA officials, point fingers at staffing cuts and operational shifts made during the Trump era as key contributors to the turmoil.

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Story summary

The Social Security Administration's website has been plagued by crashes, leaving 70 million beneficiaries in the lurch. The chaos follows anti-fraud upgrades by the Department of Government Efficiency that couldn't cope with the surge in users. Critics, including former SSA officials, point fingers at staffing cuts and operational shifts made during the Trump era as key contributors to the turmoil.