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NC DMV Internet Outage Sparks Long Waits Amid Upgrades

4/14/2025

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Summary

Story summary

North Carolina's DMV faced a significant internet outage, impacting 30 sites, including 12 locations. Although connectivity was restored by 11 a.m., frustrated customers still endure long wait times due to staffing shortages, in-person renewals, and the looming REAL ID deadline. In response, the DMV is set to upgrade its outdated software and search for a new commissioner.

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Story summary

North Carolina's DMV faced a significant internet outage, impacting 30 sites, including 12 locations. Although connectivity was restored by 11 a.m., frustrated customers still endure long wait times due to staffing shortages, in-person renewals, and the looming REAL ID deadline. In response, the DMV is set to upgrade its outdated software and search for a new commissioner.