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Zoom Outage Strands 60,000 Users Before Swift Recovery

4/16/2025

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Summary

Story summary

A major Zoom outage on Wednesday left over 60,000 users in the U.S. and UK in the lurch, with peak disruptions occurring around 3 p.m. EDT. Frustrated users flooded social media with complaints about website access. Thankfully, by 5 p.m. EDT, service was restored, reducing complaints to around 3,000, but Zoom has yet to address the incident.

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Story summary

A major Zoom outage on Wednesday left over 60,000 users in the U.S. and UK in the lurch, with peak disruptions occurring around 3 p.m. EDT. Frustrated users flooded social media with complaints about website access. Thankfully, by 5 p.m. EDT, service was restored, reducing complaints to around 3,000, but Zoom has yet to address the incident.