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WhatsApp's New AI Feature Sparks User Outrage

4/23/2025

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Summary

Story summary

WhatsApp has rolled out a new AI feature that users can't disable, despite its "optional" label. The Meta AI logo now graces the Chats screen, launching a chatbot for inquiries. Frustrated users are drawing parallels to Microsoft's Recall feature, which was made optional after criticism. WhatsApp insists it values user feedback, but the uproar suggests otherwise.

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Story summary

WhatsApp has rolled out a new AI feature that users can't disable, despite its "optional" label. The Meta AI logo now graces the Chats screen, launching a chatbot for inquiries. Frustrated users are drawing parallels to Microsoft's Recall feature, which was made optional after criticism. WhatsApp insists it values user feedback, but the uproar suggests otherwise.