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Rochester Caregivers Face Payment Delays, Patients Suffer

5/2/2025

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Summary

Story summary

In Rochester, New York, caregivers are grappling with payment delays after the state switched to a new payroll system. Patients like Gwendolyn Preston and Kellie Fulkrod are feeling the impact, experiencing inadequate care as caregivers face mounting frustration. This crisis threatens the independence of those who depend on their vital support.

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Story summary

In Rochester, New York, caregivers are grappling with payment delays after the state switched to a new payroll system. Patients like Gwendolyn Preston and Kellie Fulkrod are feeling the impact, experiencing inadequate care as caregivers face mounting frustration. This crisis threatens the independence of those who depend on their vital support.