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Salesforce CEO: AI Could Unlock $12 Trillion Market

5/9/2025

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Summary

Story summary

Salesforce CEO Marc Benioff envisions a revolutionary change in business driven by AI, with the potential to tap into a staggering $12 trillion market. As AI agents take on customer service and strategic roles, productivity soars. He urges leaders to prioritize quality data and embrace AI, paving the way for a future where human and digital labor thrive together.

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Story summary

Salesforce CEO Marc Benioff envisions a revolutionary change in business driven by AI, with the potential to tap into a staggering $12 trillion market. As AI agents take on customer service and strategic roles, productivity soars. He urges leaders to prioritize quality data and embrace AI, paving the way for a future where human and digital labor thrive together.