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Sonos CEO Vows to Restore Brand After Controversial Update
5/10/2025
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Story summary
- Sonos sparked outrage among its devoted fans with a May 2024 app update that stripped away beloved features. Interim CEO Tom Conrad, stepping in January 2025, admitted to the missteps and vowed to revive the brand's reputation. Despite facing hardware setbacks and losing its Ikea partnership, Sonos surprisingly surpassed profit expectations in Q2 2025.
