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VPNSecure Cancels Lifetime Subscriptions, Trust Scores Plummet

5/14/2025

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Summary

Story summary

After InfiniteQuant Ltd took over VPNSecure in 2023, they shocked customers by canceling lifetime subscriptions, citing unawareness of the associated liabilities. In a bid to regain trust, they deactivated inactive accounts and introduced discounted subscriptions. However, this move sparked outrage, plummeting their Trustpilot score to a dismal 1.2, highlighting the fragile nature of lifetime promises.

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Story summary

After InfiniteQuant Ltd took over VPNSecure in 2023, they shocked customers by canceling lifetime subscriptions, citing unawareness of the associated liabilities. In a bid to regain trust, they deactivated inactive accounts and introduced discounted subscriptions. However, this move sparked outrage, plummeting their Trustpilot score to a dismal 1.2, highlighting the fragile nature of lifetime promises.