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SMBs Embrace Tech and AI Amid Rising Cyber Threats

5/21/2025

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Summary

Story summary

A survey of 600 U.S. small and medium-sized businesses (SMBs) highlights trends in technology and AI adoption.
47% of SMBs upgraded technology to enhance security, while 38% utilize AI for marketing and customer service.
Social media is crucial, with 58% active on TikTok and 76% reporting its positive impact.
More than half of SMBs acknowledge rising cyberattack risks and have invested in cybersecurity measures.

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Story summary

A survey of 600 U.S. small and medium-sized businesses (SMBs) highlights trends in technology and AI adoption.
47% of SMBs upgraded technology to enhance security, while 38% utilize AI for marketing and customer service.
Social media is crucial, with 58% active on TikTok and 76% reporting its positive impact.
More than half of SMBs acknowledge rising cyberattack risks and have invested in cybersecurity measures.