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Traveler's Gluten-Free Meal Nightmare Sparks Awareness Campaign

5/22/2025

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Summary

Story summary

Melissa Cabey, who battles Celiac disease, faced a distressing ordeal when American Airlines ran out of gluten-free meals on her flight. After pre-ordering, she was served gluten-laden food and encountered unhelpful staff. Determined to raise awareness, Cabey filed a complaint, urging fellow travelers to pre-order specialty meals and pack backup snacks for safety.

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Story summary

Melissa Cabey, who battles Celiac disease, faced a distressing ordeal when American Airlines ran out of gluten-free meals on her flight. After pre-ordering, she was served gluten-laden food and encountered unhelpful staff. Determined to raise awareness, Cabey filed a complaint, urging fellow travelers to pre-order specialty meals and pack backup snacks for safety.