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New SSA Chief Admits Googling Role Amidst Turmoil

5/24/2025

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Summary

Story summary

Frank Bisignano, newly appointed head of the Social Security Administration, candidly revealed he had to Google his role upon acceptance. As a former Wall Street executive, he now faces the challenge of navigating agency turmoil and modernizing operations. Bisignano is determined to enhance services while addressing staff worries over recent leadership shifts.

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Story summary

Frank Bisignano, newly appointed head of the Social Security Administration, candidly revealed he had to Google his role upon acceptance. As a former Wall Street executive, he now faces the challenge of navigating agency turmoil and modernizing operations. Bisignano is determined to enhance services while addressing staff worries over recent leadership shifts.