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SSA Eliminates Waiting Period to Expedite Retirement Claims

5/28/2025

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Summary

Story summary

The Social Security Administration (SSA) has scrapped the contentious three-day waiting period for phone-based retirement claims, a move designed to speed up benefits for retirees facing a staggering backlog of over 575,000 applications. New Commissioner Frank Bisignano is committed to enhancing efficiency and technology, tackling staffing shortages, and improving services for millions who depend on Social Security.

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Story summary

The Social Security Administration (SSA) has scrapped the contentious three-day waiting period for phone-based retirement claims, a move designed to speed up benefits for retirees facing a staggering backlog of over 575,000 applications. New Commissioner Frank Bisignano is committed to enhancing efficiency and technology, tackling staffing shortages, and improving services for millions who depend on Social Security.