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Louisiana Sues CVS Over Misleading Pharmacy Texts

6/25/2025

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Summary

Story summary

Louisiana officials have initiated three lawsuits against CVS Health for misleading texts regarding a failed pharmacy bill.
The lawsuits accuse CVS of abusing its role as a pharmacy benefit manager, negatively impacting independent pharmacies.
CVS defends the texts as legal, asserting they were meant to inform customers of potential service disruptions.
A cease and desist order was issued, citing CVS's violation of laws on unsolicited communications.

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Story summary

Louisiana officials have initiated three lawsuits against CVS Health for misleading texts regarding a failed pharmacy bill.
The lawsuits accuse CVS of abusing its role as a pharmacy benefit manager, negatively impacting independent pharmacies.
CVS defends the texts as legal, asserting they were meant to inform customers of potential service disruptions.
A cease and desist order was issued, citing CVS's violation of laws on unsolicited communications.