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Patient Suffers Burns from Acne Treatment; Clinic Responds

7/10/2025

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Summary

Story summary

Shirley Agostinha de Oliveira endured painful facial burns following an Elos AC Acne treatment at an Auckland clinic, despite claims of safety for darker skin tones. In response to her distress, the clinic has provided refunds and medical support. Now, she has chosen to seek care from a private dermatologist for her recovery.

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Story summary

Shirley Agostinha de Oliveira endured painful facial burns following an Elos AC Acne treatment at an Auckland clinic, despite claims of safety for darker skin tones. In response to her distress, the clinic has provided refunds and medical support. Now, she has chosen to seek care from a private dermatologist for her recovery.