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Peterborough Unveils AI Chatbot to Enhance Social Care

7/28/2025

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Summary

Story summary

Peterborough City Council has launched an innovative AI chatbot, "Hey Geraldine," inspired by the knowledge of veteran employee Geraldine Jinks. This digital assistant tackles routine inquiries about adult social care, easing Jinks' workload and enhancing the efficiency of patient discharges from hospitals. A leap forward in merging technology with compassionate care!

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Story summary

Peterborough City Council has launched an innovative AI chatbot, "Hey Geraldine," inspired by the knowledge of veteran employee Geraldine Jinks. This digital assistant tackles routine inquiries about adult social care, easing Jinks' workload and enhancing the efficiency of patient discharges from hospitals. A leap forward in merging technology with compassionate care!