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Frustrated Couple Relies on Pub for Internet Access

8/11/2025

24 4

Summary

Story summary

In Hethersgill, Jim and Noreen Crawford have faced a month-long struggle without landline or internet due to damaged cables. Relying on their local pub for connectivity, the couple feels increasingly frustrated by Openreach's slow response, with repairs finally scheduled to begin on Tuesday. For 72-year-old Mrs. Crawford, the ordeal has been nothing short of stressful.

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Story summary

In Hethersgill, Jim and Noreen Crawford have faced a month-long struggle without landline or internet due to damaged cables. Relying on their local pub for connectivity, the couple feels increasingly frustrated by Openreach's slow response, with repairs finally scheduled to begin on Tuesday. For 72-year-old Mrs. Crawford, the ordeal has been nothing short of stressful.