Story perspectives
72,000 Borrowers Face Delays in Loan Forgiveness Program
8/17/2025
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Story summary
- More than 72,000 student loan borrowers are experiencing delays in the Public Service Loan Forgiveness Buyback program.
- Wait times exceed eight months for some borrowers seeking responses.
- The backlog rose from 59,000 in May to 72,730 in July.
- Delays are impacting borrowers' financial decisions and debt relief plans.
- The Education Department is addressing the backlog and verifying borrower eligibility.
