Story perspectives
Stellantis Brands Plummet in Customer Satisfaction Amid Losses
8/23/2025
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Story summary
- Stellantis' brands ranked lowest in the American Customer Satisfaction Index amid $2.7 billion losses in 2025.
- Subaru led the index, with Toyota and other U.S. brands showing improvement.
- Ram experienced the most significant decline, becoming the least favored nameplate.
- Increasing auto payments could negatively affect future customer satisfaction.
