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TOTO Launches Real-Time Restroom Monitoring Service in Tokyo

8/29/2025

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Summary

Story summary

TOTO introduced a service in Tokyo for real-time congestion monitoring in public restrooms using QR codes.
The initiative targets long queues, particularly for women, enhancing restroom efficiency without increasing facility numbers.
Users can report cleanliness or maintenance issues directly through the system.
This multilingual service is part of TOTO's internet-connected toilet management system launched in August 2025.

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Story summary

TOTO introduced a service in Tokyo for real-time congestion monitoring in public restrooms using QR codes.
The initiative targets long queues, particularly for women, enhancing restroom efficiency without increasing facility numbers.
Users can report cleanliness or maintenance issues directly through the system.
This multilingual service is part of TOTO's internet-connected toilet management system launched in August 2025.