Story perspectives

Bank of Ireland UK Cuts Fees, Supports Disabled Customers

9/1/2025

Summary

Story summary

The Bank of Ireland UK will reduce fees on five services starting October 6 to improve customer accessibility.
Eliminated charges include those for cancelling cheques and transferring money to external accounts.
The bank launched the Hidden Disabilities Sunflower Scheme to support customers with non-visible disabilities.
CEO Gail Goldie highlighted the significance of accessible financial services for all customers.

History

Historical Context

The Equal Credit Opportunity Act, enacted in 1976, marked a significant step in the U.S. towards eliminating discrimination in lending practices. This legislation increased financial accessibility, influencing institutions like the Bank of Ireland UK, which has since removed fees for cheque cancellations and external transfers. Such measures reflect a growing commitment to inclusive banking, ensuring equitable access for all customers, including those with hidden disabilities.

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Story summary

The Bank of Ireland UK will reduce fees on five services starting October 6 to improve customer accessibility.
Eliminated charges include those for cancelling cheques and transferring money to external accounts.
The bank launched the Hidden Disabilities Sunflower Scheme to support customers with non-visible disabilities.
CEO Gail Goldie highlighted the significance of accessible financial services for all customers.

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