Story perspectives
AI Adoption Stalled by Environmental Concerns in Whitehall
9/6/2025
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Story summary
- Civil servants are reluctant to adopt AI tools due to environmental concerns, complicating Sir Keir Starmer’s Whitehall reforms.
- A trial of Microsoft’s Copilot revealed ethical issues that limited its use.
- Participants raised concerns about AI's energy consumption, noting Microsoft’s emissions increased by 23.4% since 2020.
- Only 64% of users engaged with Copilot weekly, showing minimal productivity improvements.
- The trial did enhance lunch breaks, providing time for training or walks.
- Labour plans to incorporate AI into the civil service to boost efficiency, particularly in the NHS.
