Story perspectives
Gallant Commission Probes SAAQ's Costly Digital Project Failures
9/9/2025
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Story summary
- The Gallant Commission investigates the Société de l’assurance automobile du Québec (SAAQ) for cost overruns in its SAAQclic project.
- Former finance manager Francine Lépinay testified about unaddressed risks from 2018.
- Delays in contract adjustments hindered effective oversight, according to Lépinay.
- Québec Solidaire calls for a moratorium on new digitization projects until cost control measures are established.
- Fourteen digital projects exceed budgets by over 30%, causing significant issues for the SAAQclic platform.
