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7-Eleven Tests Robots to Combat Labor Shortages

9/10/2025

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Summary

Story summary

7-Eleven, Japan's largest convenience store chain, is testing robots to tackle labor shortages and boost efficiency.
The trial began on September 9, 2025, at a Tokyo store in Arakawa ward.
Robots will restock shelves and clean floors and windows.
A monitor near self-checkout offers remote, multilingual customer assistance.
The trial aims to reduce employee workload by 30% and may expand based on results.

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Story summary

7-Eleven, Japan's largest convenience store chain, is testing robots to tackle labor shortages and boost efficiency.
The trial began on September 9, 2025, at a Tokyo store in Arakawa ward.
Robots will restock shelves and clean floors and windows.
A monitor near self-checkout offers remote, multilingual customer assistance.
The trial aims to reduce employee workload by 30% and may expand based on results.