Story perspectives

Travel Tech Demand Rises Amid EU's Fight Against Fake Reviews

9/12/2025

Summary

Story summary

RateHawk's survey shows 29% of travel professionals want more technology for efficiency, with 49% focusing on automation tools, particularly in small agencies.
A generational shift reveals 40% of newcomers favor mobile tools, compared to 28% of experienced professionals.
The EU's new Code of Conduct for Online Ratings targets fake reviews, supported by major platforms like Tripadvisor and Expedia.
RateGain's UNO VIVA AI voice agent expands to Europe, addressing unanswered voice reservations.
A Milan study indicates high tourist traffic may enhance quality of life, challenging the overtourism narrative.

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Story summary

RateHawk's survey shows 29% of travel professionals want more technology for efficiency, with 49% focusing on automation tools, particularly in small agencies.
A generational shift reveals 40% of newcomers favor mobile tools, compared to 28% of experienced professionals.
The EU's new Code of Conduct for Online Ratings targets fake reviews, supported by major platforms like Tripadvisor and Expedia.
RateGain's UNO VIVA AI voice agent expands to Europe, addressing unanswered voice reservations.
A Milan study indicates high tourist traffic may enhance quality of life, challenging the overtourism narrative.