Story perspectives

Amsterdam Students Face Laundry Crisis Amid Machine Failures

9/12/2025

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Summary

Story summary

Over a thousand University of Amsterdam students struggle with laundry issues due to broken smart machines at Spinozacampus.
The laundry room has been closed since July after a digital payment system attack, allowing free washing.
Duwo, the management company, has not fixed the problem or covered repair costs.
Students face hygiene concerns, including lice infestations, and must travel to other facilities.
The University has not offered additional support for affected students.

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Story summary

Over a thousand University of Amsterdam students struggle with laundry issues due to broken smart machines at Spinozacampus.
The laundry room has been closed since July after a digital payment system attack, allowing free washing.
Duwo, the management company, has not fixed the problem or covered repair costs.
Students face hygiene concerns, including lice infestations, and must travel to other facilities.
The University has not offered additional support for affected students.