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Costco and Sam's Club Adapt Amid Hygiene Concerns

9/16/2025

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Costco's Hygiene Concerns
  • Costco's food court faces scrutiny after a shopper's "hands-free" hack raised hygiene concerns, with critics warning against using child safety buckles as cupholders.
  • Sam's Club responded to competition by removing self-checkouts and introducing a Scan & Go system.
  • It also revamped food court payments to app-based transactions and extended gas station hours.
  • Both retailers are adapting to evolving customer preferences.
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