Story perspectives
Costco and Sam's Club Adapt Amid Hygiene Concerns
9/16/2025
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Costco's Hygiene Concerns
- Costco's food court faces scrutiny after a shopper's "hands-free" hack raised hygiene concerns, with critics warning against using child safety buckles as cupholders.
- Sam's Club responded to competition by removing self-checkouts and introducing a Scan & Go system.
- It also revamped food court payments to app-based transactions and extended gas station hours.
- Both retailers are adapting to evolving customer preferences.
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