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AT&T Trials AI Receptionist to Combat Spam Calls

9/16/2025

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Summary

Story summary

AT&T is trialing an AI-powered "digital receptionist" for select customers in North Texas to screen calls.
The AI employs multiple large language models to block over 2 billion spam and robocalls monthly.
It engages callers with questions to verify legitimacy and can take messages.
Users can create a "do not screen" list for important contacts.
The assistant integrates with AT&T's network, allowing real-time call filtering and transcript viewing.

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Story summary

AT&T is trialing an AI-powered "digital receptionist" for select customers in North Texas to screen calls.
The AI employs multiple large language models to block over 2 billion spam and robocalls monthly.
It engages callers with questions to verify legitimacy and can take messages.
Users can create a "do not screen" list for important contacts.
The assistant integrates with AT&T's network, allowing real-time call filtering and transcript viewing.