Story perspectives

Multiple Class Actions Target Cable Provider Over Billing Errors

9/17/2025

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Summary

Story summary

A class action was filed in Quebec on January 14, 2019, against a cable provider for billing errors linked to a new management system.
The Superior Court approved the action on December 5, 2019, for customers affected from April 1, 2018, to October 22, 2019.
KPMG managed claims, concluding in 2021.
A separate class action in British Columbia began on December 30, 2019, due to a data breach, certified on July 25, 2023, with administration ending in 2025.
In June 2020, a Quebec ski resort faced a class action over unused ski passes, authorized in March 2022, with KPMG concluding administration in summer 2024.

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Story summary

A class action was filed in Quebec on January 14, 2019, against a cable provider for billing errors linked to a new management system.
The Superior Court approved the action on December 5, 2019, for customers affected from April 1, 2018, to October 22, 2019.
KPMG managed claims, concluding in 2021.
A separate class action in British Columbia began on December 30, 2019, due to a data breach, certified on July 25, 2023, with administration ending in 2025.
In June 2020, a Quebec ski resort faced a class action over unused ski passes, authorized in March 2022, with KPMG concluding administration in summer 2024.