Full Breakdown
Johnny Marr Accuses UPS of Losing His Guitars
9/19/2025, 1:00:21 PM
Incident Overview: Missing Guitars and Social Media Outcry
Johnny Marr, the former guitarist of The Smiths, has publicly accused UPS of losing several of his guitars during transport. On September 17, 2025, Marr took to Twitter/X to express his frustration, stating, “Dear @UPS where are my guitars? They disappeared a week ago. I’m hearing from you now that they’ve been lost. Explain.” He emphasized his dissatisfaction with UPS's request for a description of the instruments, quipping, “Asking me to describe what my guitars look like is not filling me with confidence. They look exactly like the ones you put in one of your delivery vans days ago. Remember?” Marr identified two specific cases, urging UPS to look for one labeled “80’s Icon” and another marked “Woke As Fuck.”
Background: The Importance of Marr's Instruments
Marr's guitars are not merely tools for performance; they hold significant sentimental and financial value. He has previously experienced the trauma of losing valuable instruments, including a 1964 Gibson SG worth approximately £30,000, which was stolen during a performance in London. The current situation underscores the potential impact on Marr's creative process and live performances, as the missing guitars may include custom or rare models that are difficult to replace.
UPS's Response and Ongoing Investigation
In response to Marr's public outcry, UPS acknowledged the situation and indicated they would reach out to him directly. However, as of the latest updates, there has been no confirmation regarding the recovery of the missing instruments. The shipping company is reportedly investigating the matter, but the lack of immediate resolution has left Marr and his fans concerned.
Criticism of Corporate Handling
Marr's experience highlights a broader issue regarding customer service in large corporations. His use of social media to escalate the situation reflects a common frustration many individuals face when dealing with corporate entities. Critics argue that the initial handling of the situation by UPS, particularly their request for a description of the guitars, demonstrates a lack of accountability and efficiency in resolving customer issues.
Verbatim Quotes
- “Dear UPS where are my guitars? They disappeared a week ago. I’m hearing from you now that they’ve been lost. Explain,” — Johnny Marr
- “Asking me to describe what my guitars look like is not filling me with confidence. They look exactly like the ones you put in one of your a delivery vans days ago. Remember?” — Johnny Marr
- “Look for one that says ‘80’s Icon’ on the case and another one that says ‘Woke As Fuck’” — Johnny Marr
What's Next: Upcoming Tour and Anticipation for Resolution
Marr is currently on tour in the United States, with upcoming performances scheduled in cities such as Atlanta, Nashville, and Norfolk. The urgency of recovering his guitars is heightened by these tour dates, as the instruments are essential for his live performances. Fans and followers are hopeful for a swift resolution to the situation, allowing Marr to continue his tour without further complications.
