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Amazon Faces FTC Trial Over Misleading Prime Practices

9/22/2025

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Summary

Story summary

Amazon's month-long trial begins Monday in Seattle regarding its Prime membership practices.
The US Federal Trade Commission (FTC) accuses Amazon of misleading customers into signing up and complicating cancellations.
The FTC claims Amazon employed "dark patterns" to obscure Prime sign-up and cancellation processes.
Judge John Chun found Amazon violated the Restore Online Shoppers’ Confidence Act (ROSCA) by prematurely collecting billing information.
Amazon refutes the allegations, stating customers value Prime's offerings.

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Story summary

Amazon's month-long trial begins Monday in Seattle regarding its Prime membership practices.
The US Federal Trade Commission (FTC) accuses Amazon of misleading customers into signing up and complicating cancellations.
The FTC claims Amazon employed "dark patterns" to obscure Prime sign-up and cancellation processes.
Judge John Chun found Amazon violated the Restore Online Shoppers’ Confidence Act (ROSCA) by prematurely collecting billing information.
Amazon refutes the allegations, stating customers value Prime's offerings.