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Evri Issues Urgent Warning Amid Rising Delivery Scams

9/25/2025, 10:39:09 PM

Overview of the Current Scam Landscape

Evri, one of the UK's largest dedicated parcel delivery companies, has issued an urgent warning regarding a significant rise in delivery scams, particularly targeting iPhone users. The company has reported a nearly 10% increase in phishing scams over the past year and has taken down over 18,000 malicious scam sites and fake social media profiles in recent months, with 73% removed within 48 hours.

Key Features of the New Scam

The latest scam involves sophisticated tactics aimed at iPhone users, where victims are prompted to copy and paste malicious links into the Safari browser. This method allows cybercriminals to potentially alter settings on the users' devices without their knowledge, redirecting internet traffic through the attackers' computers and capturing personal data. Evri emphasizes that these scams are becoming increasingly tailored, moving away from generic phishing kits to more targeted attacks.

Evri's Recommendations for Consumers

To combat these scams, Evri has introduced a set of guidelines known as the "three L's" to help consumers identify fraudulent messages:

  • Language: Look for poorly written messages.
  • Lack of Personalization: Be wary of messages that lack a personal greeting or specific information, such as a tracking number.
  • Links: Avoid unusual links or buttons that prompt immediate action, such as paying a re-delivery fee, which Evri states it will never charge.

Reporting and Support Mechanisms

Evri encourages consumers to report any suspicious activity. Information on reporting can be found on Evri’s website at evri.com/cyber-security. Consumers are advised to report suspicious emails to report@phishing.gov.uk and forward suspicious text messages to 7726 at no cost. If individuals believe they have fallen victim to a scam, they should contact their bank or card provider immediately and report the incident to Action Fraud at 0300 123 2040.

Official Statements on the Situation

Lee Howard, Head of Information Risk and Information Security at Evri, stated, “Delivery scams continue to become more sophisticated... we are committed to working proactively to tackle this.” Additionally, Lord Hanson, Minister for Fraud, highlighted the importance of vigilance, noting that scams are designed to deceive consumers into believing they are receiving legitimate messages from trusted organizations.

Criticism and Opposition

While Evri has taken significant steps to address the issue, some critics argue that the company could enhance its communication strategies to better inform customers about potential scams before they occur. The evolving nature of these scams raises concerns about the effectiveness of current consumer protection measures.

Conclusion

As delivery scams become increasingly sophisticated, Evri's proactive measures and consumer guidance are crucial in helping individuals protect their personal information. The company’s commitment to tackling these threats reflects a broader need for vigilance among consumers in the face of evolving cybercriminal tactics.