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Walmart CEO: AI Will Transform Jobs, But Workforce Intact

9/28/2025

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Summary

Story summary

Walmart CEO Doug McMillon warns artificial intelligence (AI) will significantly change jobs, predicting losses and shifts.
Walmart plans to maintain a 2.1 million-strong workforce over the next three years, despite revenue growth.
Walmart has automated many warehouse tasks, leading to some job cuts.
Walmart partners with OpenAI to develop AI training programs for employees and supports Walmart Academy’s tailored certifications.

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Story summary

Walmart CEO Doug McMillon warns artificial intelligence (AI) will significantly change jobs, predicting losses and shifts.
Walmart plans to maintain a 2.1 million-strong workforce over the next three years, despite revenue growth.
Walmart has automated many warehouse tasks, leading to some job cuts.
Walmart partners with OpenAI to develop AI training programs for employees and supports Walmart Academy’s tailored certifications.