Story perspectives
Starbucks Restructures Leadership Amid Sales Decline and Cuts
9/30/2025
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Story summary
- Deb Hall Lefevre resigns as Starbucks CTO; Ningyu Chen named interim CTO.
- The departure aligns with CEO Brian Niccol’s technology-led turnaround and cuts.
- Starbucks reports six consecutive quarters of declining sales and plans to close hundreds of underperforming U.S./Canada stores, with AI-powered inventory counter and new POS system.
- 900 non-retail positions will be eliminated and restructuring costs total $1 billion.
