Story perspectives
Doctorow Warns: Digital Services Face Enshittification Crisis
10/3/2025
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Story summary
- Cory Doctorow defines enshittification as digital services degrading as profits override user experience.
- The process has three phases: attracting users, serving business clients, degrading the service.
- Facebook, TikTok, and Uber illustrate the shift, prioritizing ads and profit over user satisfaction.
- Doctorow advocates opting out, plus calls for structural changes, stronger antitrust laws, and data protection.
