Story perspectives
Long Beach's New Self-Checkout Rules Spark Controversy
10/5/2025
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Story summary
- Long Beach, California enacted the Safe Stores Are Staffed Stores ordinance, requiring one employee per three self-checkout kiosks and a 15-item limit.
- It prohibits items that require ID or are locked for purchase at self-checkouts.
- Proponents say the measure will reduce theft and improve customer service.
- Critics, including California Grocers Association, say it could inconvenience shoppers and raise prices.
