Story perspectives
Amazon Shifts Focus from Full Automation to Smart Carts
10/9/2025
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Story summary
- In 2021, Amazon opened its first 'just walk out' grocery store in the UK using facial recognition and AI.
- Human reviewers monitor about 70% of transactions, tempering excitement about full automation.
- Amazon is moving to smart shopping carts, signaling a retreat from automation.
- Tesco's GetGo stores use similar tech and remote labeling, cutting UK labor costs; minimum wage is £11.44.
