Story perspectives

UPS Package Delays Surge Amid New Customs Rules

10/10/2025

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Summary

Story summary

Thousands of U.S.-bound packages shipped by UPS are delayed due to new customs requirements implemented by the Trump administration.
Since August 29, 2022, the end of the "de minimis" tariff exemption means packages valued at $800 or less now incur tariffs and fees.
UPS has started disposing of shipments that cannot clear customs, leading to customer frustration and confusion.
Tracking updates are often contradictory, causing emotional distress for customers awaiting their packages.
As the holiday shipping season approaches, concerns about package delivery continue to rise.

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Story summary

Thousands of U.S.-bound packages shipped by UPS are delayed due to new customs requirements implemented by the Trump administration.
Since August 29, 2022, the end of the "de minimis" tariff exemption means packages valued at $800 or less now incur tariffs and fees.
UPS has started disposing of shipments that cannot clear customs, leading to customer frustration and confusion.
Tracking updates are often contradictory, causing emotional distress for customers awaiting their packages.
As the holiday shipping season approaches, concerns about package delivery continue to rise.