Story perspectives
AI Device 'Friend' Shifts to Chatbot, Gains 200K Users
10/11/2025
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Story summary
- The AI device "Friend" pivoted from a $129 wearable pendant to a web-based chatbot after unpopularity due to price and privacy concerns.
- The change aims to attract users more easily.
- CEO Avi Schiffmann says the pivot has attracted 200,000 users, though the figure is unsubstantiated.
- The company spent about $1 million on subway ads that were vandalized.
- Schiffmann embraces the backlash, arguing that negative attention signals relevance, disliking engaging with New Yorkers.
