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80% of Service Shops Face Technician Shortages Despite Pay Hike

10/11/2025

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Story summary
  • A 2018 survey shows 80.8% of service shops faced shortages, highlighting a gap between applicants and qualified technicians.
  • Geographic disparities exist as some states produce far fewer graduates than needed.
  • The American Transportation Research Institute (ATRI) says mentoring and apprenticeship programs can reduce turnover.
  • Although technicians’ average annual pay rose 39.8% over the last decade, many still seek jobs in other industries due to pay and work conditions.