Full Breakdown
Expanding Access to Menopause Care: Hers Telehealth Launches New Services
10/16/2025, 10:58:01 AM
Introduction to Menopause Care Expansion
Hers, a telehealth platform, has recently launched dedicated care for perimenopause and menopause, addressing a significant gap in women's health services. This expansion comes as the menopause market is projected to grow substantially, reaching an estimated $24.35 billion by 2030. Dr. Jessica Shepherd, chief medical officer at Hers, emphasized the importance of providing women with the care they need, stating, “Women have been left to figure out what’s going on on their own.”
The Need for Specialized Menopause Care
Historically, menopause has been under-researched, with many women facing systemic barriers in accessing appropriate treatment. A survey indicated that only one in four women treat their menopause-related symptoms, despite approximately 1.3 million women in the U.S. entering menopause each year. The stigma surrounding menopause often leads to women feeling dismissed by healthcare providers, which can exacerbate symptoms like brain fog, night sweats, and mood changes.
How Hers' Menopause Care Works
The new service from Hers allows women to complete an intake questionnaire that evaluates their medical history and symptoms. Following this, they can consult with licensed medical professionals to create personalized treatment plans, which may include hormone replacement therapy (HRT) options such as estradiol and progesterone. The platform also offers continuous support, enabling patients to reach out to providers 24/7 for guidance.
Broader Implications of the Launch
The introduction of menopause care by Hers reflects a growing recognition of women's health needs. Dr. Shepherd noted that the healthcare system has not adequately addressed these needs, stating, “Transforming the health care experience for women starts with increasing access to providers who are trained specifically in caring for women at every life stage.” This shift is crucial as it empowers women to take control of their health during a significant life transition.
Criticism & Opposition
Despite the positive reception of Hers' new services, some critics argue that the healthcare system still lacks comprehensive training on menopause. Less than a third of OB-GYN residency programs in the U.S. include a menopause curriculum, which may hinder the quality of care women receive. Additionally, there are concerns about the potential over-reliance on telehealth services, which may not fully address the complexities of menopause.
Official Statements & Responses
Dr. Shepherd highlighted the importance of individualized care, stating, “Everyone walks in with a different template of what they’re feeling and experiencing.” She also reassured women that menopause does not signify the end of their identity, emphasizing that “menopause impacts 100% of women” and that they deserve quality care.
Verbatim Quotes
- “Women have been left to figure out what’s going on on their own, and now that there are ways to do that with hormone therapy it is exciting for women, but also for us,” — Dr. Jessica Shepherd, Chief Medical Officer, Hers
- “I’ve been an OB-GYN for more than 20 years, and I know that transforming the health care experience for women starts with increasing access to providers who are trained specifically in caring for women at every life stage,” — Dr. Jessica Shepherd
- “Shepherd: I just want women to know that menopause is not the end of who they are and how they feel about themselves, but menopause impacts 100% of women.” — Dr. Jessica Shepherd
What's Next for Menopause Care
As the demand for menopause care continues to rise, Hers plans to expand its offerings further, potentially introducing additional treatments and support services based on patient needs. The growing conversation around menopause, fueled by increased public awareness and advocacy, suggests that more women will seek out and receive the care they require during this transitional phase of life.
