Story perspectives
Walmart Teams Up with OpenAI for AI Shopping Revolution
10/16/2025
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Story summary
- Walmart Inc. will partner with OpenAI to launch an AI-powered shopping experience via ChatGPT.
- Doug McMillon, Walmart's CEO, says the change will shift eCommerce from search to proactive, context-aware shopping.
- The feature will arrive soon as Walmart expands AI use to boost efficiency and service.
- Walmart has deployed AI for over seven years, including the "Ask Sam" voice assistant.
