Back to today’s briefing

Story perspectives

Macy's Revamps Stores, Reports Strongest Sales in 3 Years

10/19/2025

38 6

Summary

Story summary

Macy's, founded in 1858 in New York City, is revamping operations with improvements at 125 priority stores.
Tony Spring, Macy's CEO, prioritizes a hospitality mindset to boost staffing and customer service amid changing consumer habits.
Despite online competition, Macy's reports its best comparable sales in 12 quarters, signaling progress.
The strategy also aims to shrink stores from 449 to about 350 and attract new brands.

1 of 1

Story summary

Macy's, founded in 1858 in New York City, is revamping operations with improvements at 125 priority stores.
Tony Spring, Macy's CEO, prioritizes a hospitality mindset to boost staffing and customer service amid changing consumer habits.
Despite online competition, Macy's reports its best comparable sales in 12 quarters, signaling progress.
The strategy also aims to shrink stores from 449 to about 350 and attract new brands.