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Amazon Settles for $2.5 Billion Over Misleading Prime Signups

10/20/2025

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Story summary
  • Amazon.com, Inc., in a $2.5 billion settlement with Federal Trade Commission (FTC), will pay $1.5 billion in refunds.
  • FTC alleged Amazon misled consumers into Prime signup and made cancellation confusing.
  • Customers enrolled from June 23, 2019, to June 23, 2025, may receive up to $51 for deceptive signup or cancellation.
  • Automatic payments will be issued by December 24, 2025, to those who used Prime benefits three times or fewer.