Full Breakdown
Autistic Man Offered Job at Asda After Dismissal from Waitrose
10/24/2025, 5:07:32 AM
Background of the Situation
Tom Boyd, a 28-year-old autistic man, had been volunteering at the Waitrose supermarket in Cheadle Hulme, Greater Manchester, for over four years, completing more than 600 hours of unpaid work primarily stacking shelves. His mother, Frances Boyd, reported that Tom enjoyed his role, which provided him with a sense of belonging and independence. However, the situation changed dramatically when Frances inquired about the possibility of Tom receiving paid hours for his contributions.
Core Event: Termination of Volunteer Placement
In July 2023, after expressing the desire for Tom to transition to paid work, Frances received a "dismissive" response from Waitrose's head office, which stated that Tom's work experience placement would be terminated. The reasoning provided was that he "couldn't do the full role," despite his successful performance over the years. This decision left Tom without work for two months, during which his mother chose not to disclose the reason for his dismissal to avoid upsetting him.
Asda's Job Offer
Following the media coverage of Tom's situation, Asda, a rival supermarket chain, stepped in to offer him a paid position. Frances announced that Asda had offered Tom two five-hour shifts per week, stating, "It's overwhelming and they are flexible to say if at any time he is struggling, they are fine." This offer was met with relief and gratitude from the Boyd family, highlighting Asda's commitment to inclusivity.
Official Statements & Responses
A spokesperson for Waitrose expressed regret over the situation, stating, "We are sorry to hear of Tom's story and whilst we cannot comment on individual cases, we are investigating as a priority." They emphasized their commitment to being an inclusive employer and indicated a desire to welcome Tom back in a paid capacity. Frances, however, criticized the head office's handling of the situation, noting the lack of recognition for Tom's contributions and the absence of an apology.
Criticism & Opposition
Frances Boyd has been vocal about the broader implications of Tom's experience, arguing that volunteers, particularly those with disabilities, lack adequate protections under the law. She stated, "People like Tom don't fall under any rights under the Equality Act... When you volunteer, your job can end at any time and that's not really fair." This sentiment has resonated with disability rights advocates, prompting discussions about the need for legal reforms to protect volunteers.
What's Next
As the investigation into Tom's case continues, the Boyd family hopes that their experience will lead to improvements in how organizations handle volunteer placements for individuals with disabilities. Meanwhile, Tom's new role at Asda marks a positive turn in his employment journey, providing him with the opportunity to work in an environment that values his contributions.
Verbatim Quotes
- "He absolutely loved it. He loved that sense of belonging and the structure of going to work." — Frances Boyd, Mother
- "After everything he’s done, there was no apology, no thanks, and no recognition for his commitment. Just silence." — Frances Boyd, Mother
- "We are sorry to hear of Tom's story and whilst we cannot comment on individual cases, we are investigating as a priority." — Waitrose Spokesperson
- "Asda has a Supported Internship Programme... through which we have welcomed over 30 talented new colleagues into roles across our stores." — Asda Spokesperson
