Story perspectives
Alaska Airlines Faces Major IT Outage, 49,000 Affected
10/26/2025
1 of 1
Story summary
- Alaska Airlines is restoring operations after an eight-hour IT outage on October 23, 2025, disrupting over 49,000 passengers.
- The outage stemmed from a failure at the primary data center and caused more than 400 flight cancellations.
- Alaska Airlines acknowledged this is the second major outage this year.
- The airline will employ external IT experts.
- The incident delayed the quarterly earnings call, resulting in a more than 6% drop in shares.
