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MTN Rwanda Unveils AI Assistant to Boost Digital Access

10/27/2025

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Summary

Story summary

MTN Rwanda launched 'Ms. Baza', an AI assistant to improve digital service accessibility, at Mobile World Congress Africa 2025 in Kigali.
Ali Monzer, MTN Rwanda CEO, stressed inclusion and empowerment in AI development.
The GSMA says Africa's mobile sector contributed USD 220 billion to GDP in 2024, with projections of USD 270 billion by 2030.
Rwanda's digital transformation is marked by a tenfold rise in 4G users, driven by public-private partnerships.

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Story summary

MTN Rwanda launched 'Ms. Baza', an AI assistant to improve digital service accessibility, at Mobile World Congress Africa 2025 in Kigali.
Ali Monzer, MTN Rwanda CEO, stressed inclusion and empowerment in AI development.
The GSMA says Africa's mobile sector contributed USD 220 billion to GDP in 2024, with projections of USD 270 billion by 2030.
Rwanda's digital transformation is marked by a tenfold rise in 4G users, driven by public-private partnerships.